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ServicesPsychiatryDept. of Psychiatry Emergency Outreach
  • Department of Psychiatry Emergency Outreach

    We are here to take care of patients when they need it most. Our goal is to provide quick, confidential assessments, so our patients can benefit from treatment right away.

    Psychiatric Emergency Outreach for Adults

    Mount Sinai West’s emergency and outreach services focus on providing rapid, confidential assessments and immediate treatment. Subsequent treatment planning determines the most appropriate follow-up and ongoing care. Our comprehensive psychiatric emergency services are comprised of four emergency service components.

    Services include:

    • Psychiatric Emergency Rooms
    • Extended Observation Beds
    • Mobile Crisis Outreach Team
    • Crisis Residence Program

    Psychiatric Emergency Rooms (CPEP)

    Our psychiatric staff operates two psychiatric emergency rooms: one at Mount Sinai West, the other at Mount Sinai St. Luke’s, wherein we provide a safe, caring environment for patients while their conditions stabilize. We conduct thorough evaluations, and work with patients to reduce acute psychiatric disturbances, then formulate the most appropriate treatment plan for each patient.

    Extended Observation Beds

    The psychiatric staff operates five extended observation beds for adults at Mount Sinai West, and one for child/adolescent patients at Mount Sinai St. Luke’s. These beds enable us to monitor patients continuously for up to 72 hours, which often helps to preclude inpatient admissions. These beds are staffed by an attending psychiatrist, a nurse, and a social worker.

    Mobile Crisis Outreach

    The Mobile Crisis Outreach team makes home visits when clients in crisis cannot come to the hospital. The team also visits clients formerly seen onsite who require follow-up services. Crisis intervention, counseling, evaluation, and service access assistance for clients and their families are also provided. Services are limited to a five-day duration per episode.

    Crisis Residence Program

    When residential disruption is a significant cause of crisis, the Crisis Residence Program can provide a brief period of safe, supervised housing. We have two beds available for clients in crisis. The staff at our Crisis Residence works with clients to resolve the crisis, and when necessary, to arrange for permanent housing.

    Mount Sinai West
    1000 10th Avenue
    Catchment area: 34th Street to 125 Street West of 7th Avenue
    Hours of operation: open 7 days a week, 7am to 7pm
    212.523.6711 

    Crisis Residence Program

    When residential disruption is a significant cause of crisis, the Crisis Residence Program can provide a brief period of safe supervised housing. We have two beds available for clients in crisis. The staff at our Crisis Residence works with the clients to resolve the crisis, and when necessary, arrange for permanent housing.

    85th Street and Amsterdam Avenue
    105th Street and Manhattan Avenue
    Open 24 hours a day, 7 days a week
    Referrals are by clinical staff only.
    212.523.6711 

    Psychiatric Emergency Outreach for Children and Adolescents
    Psychiatric Emergency Rooms (CPEP)

    The psychiatric teams operate an emergency room at Mount Sinai West wherein we provide a safe, caring environment for patients while their conditions stabilize. We conduct thorough evaluations and work with patients to reduce acute psychiatric disturbances, then formulate the most appropriate treatment plan for each patient.

    Extended Observation Beds

    Our psychologists operate five extended observation beds for adults at Mount Sinai West. These beds enable us to monitor patients continuously for up to 72 hours, which often helps to preclude inpatient admissions. These beds are staffed by an attending psychiatrist, a nurse, and a social worker.

    Your Emergency Outreach Care Team

    Your care team consists of multidisciplinary staff with extensive experience providing services to individuals in psychiatric crisis. Staff includes psychiatrists, registered nurses and social workers whose primary goal is to stabilize clients in acute psychiatric crises and to formulate appropriate treatment plans for each client.

    Psychiatric Program Locations and Hours of Operation

    Psychiatric Emergency Room
    Mount Sinai West
    West 58th Street, between 9th and 10th Avenues
    Open 24 hours a day, 7 days per week
    212.523.6775 

    Extended observations beds are accessed only through the Emergency Room. The Emergency Room attending psychiatrist refers patients to these beds when patients are clinically appropriate for continuous observation.

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    Mount Sinai West
    1000 Tenth Avenue
    New York, NY 10019
    212-523-8080