• Emergency Services at Mount Sinai West

    At Mount Sinai West, we understand that the last thing you want to do when you’re having a medical emergency is to sit around and wait. When you come to the Emergency Department at Mount Sinai West, we work hard to give you prompt, efficient treatment. In fact, we have one of the best turnaround times for emergency treatment in New York City. We strive to make you feel safe and cared for, while in you’re in our care — and after you leave.


    Specialized Care for All Medical Emergencies

    Our doctors are board certified in emergency medicine. In addition to our emergency medicine specialists, doctors in every clinical specialty are available for consultation 24 hours a day, 7 days a week. Specialized emergency service areas are available for obstetric and psychiatric emergencies. Our nurses are trained in critical care, and a number of them have achieved the highest level of certification in emergency nursing from the Emergency Nurses Association.

    Rapid Triage and Care

    At the Mount Sinai West Emergency Department, patients are immediately seen by a nurse, who evaluates their medical condition. Once evaluated, patients are immediately brought into a treatment room, where they are promptly treated by our expert and caring clinical team. We can even register patients at their bedside while they are being treated, so no time is lost doing paperwork.

    Diagnostic Services in the Mount Sinai West ER

    If you need an X-ray or an ultrasound, we can usually do it very quickly, right there in the Emergency Department. The doctor treating your emergency will be nearby, and if your condition changes suddenly, he or she can respond immediately. In addition, CT and MRI scanners are readily available in the hospital, if these are necessary.

    Separate Treatment Space for Ob/Gyn

    The Emergency Department at Mount Sinai West has separate, specially designed rooms for women with obstetric and gynecologic emergencies. This more private environment offers all of the necessary equipment and diagnostic services for Ob and Gyn care — including ultrasound — all in one room, so patients don’t need to be moved from space to space.

    Fast Track Service for Non-Critical Care

    For injuries and illnesses that are not life threatening, Mount Sinai West's Emergency Department provides Fast Track service: treatment in a separate space that is overseen by board-certified Emergency Medicine physicians. In Fast Track, patients with immediate — but less critical — needs are treated quickly in a comfortable, more appropriate environment than the main Emergency Room. Fast Track service is available from 8 am to 11 pm.

    Follow-up Care

    After your emergency medical condition has been treated, the Mount Sinai West's Emergency Department staff will help you to get the follow-up care you require. Our Referral Service can give you the name of a doctor who can provide follow-up care and who participates in your insurance plan. If appropriate, we can also make an appointment for you in one of our many specialty clinics.

    Some test results (such as throat cultures) will not be available until after you leave the department. In such cases, our physician assistants will call you if the results are positive.

    Specialized Services for Victims of Violent Crime and Sexual Assault

    The Crime Victims Treatment Center (CVTC) at Mount Sinai West's is one of the largest and most comprehensive hospital-based victim treatment centers in New York. As the first hospital in New York to establish a specialized and highly acclaimed treatment service for victims of sexual assault, we have SAFE (Sexual Assault Forensic Examiner) examiners available 24 hours a day. SAFE examiners devote their full attention to the needs of the victim and, only with the victims consent, collect evidence that can be used to prosecute the crime.

    Stroke Team

    Mount Sinai West’s rapidly deployed stroke team is capable of administering thrombolytic (clot-dissolving) medication to eligible patients within three hours from the onset of symptoms, which is the time period recommended by the American Heart Association.

    For information on the symptoms and treatment of stroke, go to the National Institutes of Health website.  

    Heart Attack Care

    Patients arriving at to Mount Sinai West's Emergency Department with chest pain will receive an EKG shortly after arrival. We have 24-hour cardiac catheterization capabilities for patients with symptoms of a sudden heart attack.

    In the catheterization lab, a small wire is threaded up the femoral artery in the groin to the heart, and a balloon on the tip of the wire is used to open the artery and expand a chicken-wire-like stent to hold the artery open. The blood can then flow freely to supply the heart muscle with oxygen and other nutrients.

    Learn more about heart attacks:

    What is a heart attack?
    What are the symptoms of a heart attack?
    How is a heart attack treated?
    Learn about our catheterization lab  

    Learn about our Psychiatry-Emergency Outreach  

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    Mount Sinai West
    1000 Tenth Avenue
    New York, NY 10019